Your washer quit.We only fix washers.
And dryers. That is the entire list, and it is why we are faster than the company that fixes everything.
- House calls within 25 miles of Springfield
- Priced before work starts, diagnosed first
- Licensed and insured, City of Nixa contractor license
What is it doing?
Open the one that matches. Each says what usually causes it, which is not the same as what will.
Washers
01Won't spin
What usually causes it
Usually the lid switch or door lock has failed, the drive belt has stretched or snapped, or the machine is refusing to spin because it never finished draining. On direct-drive models a worn shifter or a bad motor-control board is the next place to look.
Book a repair02Won't drain
What usually causes it
Most often a sock, coin or wire has reached the drain pump and jammed the impeller. After that it is a clogged drain hose, a failed pump motor, or a pressure switch that never tells the board the tub is still full.
More on washing machine won't drain
Book a repair03Leaking water
What usually causes it
Front loaders usually leak at the door boot once it tears or fills with debris. Top loaders more often leak at the inlet hose, the tub seal or a cracked outer tub. Where the puddle starts tells us most of it.
More on washing machine leaking water
Book a repair04Won't start
What usually causes it
Often the door or lid lock, which most machines will not run without. Beyond that it is the start switch, the user-interface board, or a supply problem such as a tripped breaker feeding only half the circuit.
Book a repair05Making loud noise
What usually causes it
A rumble or grind that rises with the spin is usually the tub bearing or the drive pulley. A rattle at one point in the cycle is more often something hard trapped between the drum and the tub.
More on washer making loud noise
Book a repair06Shaking violently
What usually causes it
Worn suspension rods or damper pads on a top loader, or failed shock absorbers and spring assemblies on a front loader. An unlevel floor and an overloaded drum make all of it worse but rarely cause it alone.
More on washer shaking violently
Book a repairDryers
07Runs but no heat
What usually causes it
On electric dryers this is usually a blown heating element or a tripped thermal fuse, and a tripped fuse almost always means restricted venting caused it. On gas dryers it is more often the igniter or the flame sensor.
Book a repair08Won't start
What usually causes it
Commonly the door switch, the start switch or the thermal fuse. A dryer that hums without turning usually has a seized blower wheel or a failed motor start winding.
Book a repair09Won't tumble
What usually causes it
Nearly always the drive belt, which snaps and leaves the motor running freely. Worn idler pulleys and drum rollers are the next candidates, and they are what wore the belt out.
Book a repair10Takes too long to dry
What usually causes it
Almost always airflow. A lint-packed vent run, a crushed transition hose or a blocked exterior flap will double a cycle time long before any component has actually failed.
More on dryer takes too long to dry
Book a repair11Making loud noise
What usually causes it
A rhythmic thump is usually a flat spot on a drum roller. A scrape is often the drum glides or the rear felt seal worn through, letting the drum ride on metal.
More on dryer making loud noise
Book a repair12Squeaking
What usually causes it
Drum rollers, the idler pulley or the rear drum bearing. Worth fixing early: a squeal is the warning before the part seizes and takes the belt with it.
Book a repairTwo machines. Nothing else.
A generalist sees one front-loader a month. We see them every day, which is why the part is usually already on the van instead of on order.
- Washers
- Dryers
- Refrigerators
- Ovens
- Dishwashers
Licensed and insured.
Laundry Doctor LLC holds a City of Nixa contractor license and carries general liability insurance, because someone is working inside your house. Ask to see either one at the door.
Every major brand.
Top load and front load, electric and gas. The five below have their own pages, and Kenmore, Frigidaire, Speed Queen and other major brands are routine.
How a repair goes
Four steps, in this order, every time. Nothing happens to the machine before you have a price.
1Book
Pick a time on the calendar or call. Appointment only, so the slot is confirmed before anyone drives out.
2Diagnose
The machine is tested and the actual fault is found. No guessing at parts over the phone.
3Quote
You get the price before any work begins. You decide whether it goes ahead.
4Repair
Most repairs finish in the same visit, because the common parts are already on the van.
Brands
Platform-specific faults, not a generic parts lookup.
Where we come out
House calls within about 25 miles of Springfield. Straight-line distance from the middle of town.
Outside these towns but inside the radius? Call and ask.
Questions
Do you work on anything other than washers and dryers?
What does a repair cost?
How do I book?
Which areas do you cover?
Which brands do you work on?
Are you licensed and insured?
Can most repairs be done in one visit?
Is it worth repairing or should I replace the machine?
Get your laundry day back
Book a time on the calendar, or call and talk it through. Service is by appointment only, so a booked slot is a confirmed slot.